Company Overview

We are one of the largest providers of confidential scanning services to the NHS and Local Government and have the experience, capacity, technology and skills necessary to help every organisation save time, money and go paperless.

Digital Mailroom by Hugh Symons builds on and extends this service provided to UK companies in every sector with high-quality mailroom document capture and indexing services.

Founded in 1974 on the south coast, we started out initially providing a microfilm service to companies looking for more efficient ways to manage their information. In the early 1990s, we saw that digital workflows were the future and began to explore the opportunities and available technology.

This commitment to embracing innovation and investing in our business and people, meant we were one of the very first British companies to see the potential of electronic document management, and in 1993 we shifted operations and purchased our first high volume document scanners.

We have expanded rapidly and now have more than 160 highly skilled and dedicated information management staff. Over the years we have reinvested in our business and acquired the latest cutting-edge hardware and software to ensure our clients have access to an unrivalled service.

Digital Mailroom by Hugh Symons is committed to providing the highest quality products and services to each of our customers, no matter how large or small. Every member of our team is committed to our core value of building a long-term relationship with our client organisations. We put you in control of your paperwork and go further to ensure that you receive a service you can trust to deliver.

At Digital Mailroom by Hugh Symons we:

provide nationwide services from secure centres all based in the UK
employ more than 160 highly trained, dedicated staff
provide information management services to more than 600 organisations
scan, output and manage more than 20 million images each month

Digital Mailroom by Hugh Symons is registered with the Information Commissioners Office and we are compliant to GDPR and all required document management standards including ISO 9001, ISO 27001, BS 10008, ISO 14001 and the HSCIC Toolkit.