Retail & Commercial


Retailers, services companies and customer service operations are under huge pressure to meet changing consumer buying habits. With customers now focused on speed, convenience, authenticity, ethical and environment concerns, brand value and personalisation, the challenges increase every day.


But in an age where communication is instant, how do you ensure your mailroom is also meeting demand? Digital Mailroom by Hugh Symons delivers new ways to cut costs, improve efficiencies and stay on top of new demands.

Benefits of using Digital Mailroom by Hugh Symons


Retail companies, energy firms and customer services departments in organisations including British Gas, EON, Merlin Entertainment, and Gatwick Airport depend on services provided by Hugh Symons to deliver secure, compliant, high-quality, best-cost solutions.


We provide the following benefits for retail and commercial sector providers:


  • Reduced operating costs and increased efficiency and output
  • Improved compliance through tighter control of data, including access rights and auditing
  • Supports the consolidation of multi-geographic branches and offices into a single hub
  • Better customer service through improved internal access to shared data
  • Improved audit and control of data including access rights
  • Integration of digital mailroom into back-office systems
  • Enhanced opportunities for agile, flexible working including remote access


More than a million
items scanned per day

Digital Mailroom

SOUTHERN OFFICE: 01202 712470

NORTHERN OFFICE: 01274 614444



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